Terms of Service
Welcome to Luminary Solutions, LLC! By accessing or using our website and services, including our virtual assistant and remote concierge offerings, you agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully before using our services, as they constitute a legally binding agreement between you ("Client" or "User") and Luminary Solutions, LLC ("We" or "Us" or "Our").
Acceptance of Terms
By using our services, including but not limited to virtual assistant and remote concierge services, you confirm that you have read, understood, and agree to these Terms of Service. If you do not agree with these Terms, you should refrain from using our services.
Service Overview
Luminary Solutions, LLC provides professional virtual assistant and remote concierge services designed to meet your business and personal needs. Our services include administrative tasks, personal assistance, travel coordination, lifestyle management, and more. Services may be customized based on your preferences, and are subject to availability and the scope of our offerings.
Client Responsibilities
By using our services, you agree to:
Provide accurate and complete information necessary for us to perform the requested tasks.
Promptly respond to inquiries and requests for information that may be required to fulfill your service needs.
Comply with all applicable local, state, and federal laws in your use of our services.
Payment Terms
Payment for services will be handled as follows:
Pricing: Service fees are based on the scope and nature of the requested services. Any applicable fees, rates, or package prices will be communicated clearly before commencing work.
Billing: You agree to pay all fees and charges associated with the services provided by Luminary Solutions, LLC, including but not limited to hourly rates, monthly retainers, or project fees.
Late Payments: Failure to make timely payments may result in the suspension or termination of services.
Modifications to Services
Luminary Solutions, LLC reserves the right to modify, suspend, or discontinue any part of our services, at our discretion, and without prior notice. We may also update these Terms from time to time. It is your responsibility to review these Terms regularly for any changes. Continued use of our services after such changes are posted constitutes acceptance of the revised Terms.
Unauthorized Use
Unauthorized use of our services, website, or any intellectual property, including copying, distributing, or altering content without express permission, is strictly prohibited. Any misuse or unauthorized access to our systems or services may lead to the termination of services and potential legal action. This includes, but is not limited to, fraudulent use of services, abuse of our service offerings, or violations of applicable laws.
Confidentiality
We respect the confidentiality of the information you provide to us during the course of our services. Any sensitive information shared with Luminary Solutions, LLC will be handled with care and discretion. However, you acknowledge that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Limitation of Liability
To the fullest extent permitted by law, Luminary Solutions, LLC shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or related to the use of our services or website, including but not limited to lost profits, data loss, or business interruptions. Our total liability, whether in contract or tort, will not exceed the amount paid by you for the services rendered.
Termination of Services
Luminary Solutions, LLC reserves the right to terminate or suspend services immediately if you:
Breach any provision of these Terms.
Fail to make timely payments for services rendered.
Engage in behavior deemed inappropriate or harmful to our business operations.
You may terminate services at any time by providing written notice to us. Upon termination, you remain responsible for all outstanding fees for services provided up to the date of termination.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the state in which Luminary Solutions, LLC operates, without regard to its conflict of law principles. Any disputes arising under these Terms will be resolved in the applicable state or federal courts.
Dispute Resolution
Any disputes or claims related to these Terms or the services provided by Luminary Solutions, LLC will be resolved through binding arbitration, conducted in accordance with the rules of the American Arbitration Association (AAA). You agree that arbitration is the exclusive method for resolving disputes and waive your right to a trial by jury.
Changes to Terms
Luminary Solutions, LLC reserves the right to revise these Terms of Service at any time. Any modifications will be effective immediately upon posting to our website. It is your responsibility to review the Terms regularly. Continued use of our services following the posting of revised Terms signifies your acceptance of those changes.
Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at:
Luminary Solutions, LLC